Our community

As an Australian based organisation, the BEX team are passionate about giving back to our local community who also support our business. 

We are pleased to be supporting organisations who in turn support other members of our community through our partnership with Brighwater.

Brightwater Buddy Concierge Service

Every time a resident enters a Brightwater residential aged care home, they will now be warmly greeted and welcomed with a friendly concierge. 

The BEX team is supporting the Brightwater Buddy Concierges by covering administration costs associated with inductions, relevance clearance forms, uniforms, training and orientation to help get the concierges up to speed with welcoming and showing residents around their new homes.

The concierges are volunteers and in addition to acting as another friendly face for residents and visitors, they also ensure that safe COVID-19 protocols are adhered to. The concierges assist with check-ins, temperature checkings and citing evidence of the latest flu vaccine.

With a strong focus on the residents, staff, volunteers, visitors, partners and their families’ experiences, and using technology and good old fashioned face-to-face friendly attentive services, the BEX team felt this partnership aligned strongly to our way of delivering the best business experience through technology and absolute service excellence.


About Brightwater

Brightwater is one of the leading aged care agencies in Perth, WA. The organisation provides not-for-profit home care, residential aged care, disability support & retirement living solutions to West Australians.

Visit the Brightwater website for more information.

Got a question?

Contact The BEX team. We’re here to help and answer any questions you might have. We look forward to hearing from you.